Case 10: Family in need of accessible social housing offered support after long delay

Photo by Gary Radler

After an Aboriginal woman with a disability, and her three children, were forced to vacate their social housing, the woman lodged a complaint regarding the length of time taken to arrange modifications to ensure she could shower and access the kitchen safely. The social housing provider settled the complaint by providing a financial sum and expressing their regret in the delay. The woman and her children were offered services and assistance to apply for safe and accessible accommodation.

Source: The First Annual Report on the Operation of Queensland’s Human Rights Act 2019-20, p. 137.